Frequently asked questions

Create a free account, browse the course catalog, and open any course to see its full curriculum. Once signed in, you can enroll directly from the course page. Free courses grant access immediately; paid courses walk you through checkout first.

All the courses you are enrolled in are available from your student dashboard, where you can jump back into any course and pick up where you left off.

Yes. Courses are individually priced by their instructor - some are completely free, others are paid. You can filter the catalog by "Free" access at any time.

Yes, the entire platform is responsive and works on desktop, tablet, and mobile browsers, so you can continue a course from any device.

Courses that offer a certificate of completion are marked on their course page. Completing every mandatory lesson in that course triggers your certificate.

Your progress is calculated from the mandatory lessons you have completed in a course. Optional lessons are tracked separately and never lower your required progress, and a completed lesson is never marked incomplete again.

Yes. Courses are fully self-paced - your progress is saved per lesson, so you can leave at any point and resume exactly where you stopped.

Where an instructor has attached downloadable resources to a lesson, you can download them directly from that lesson.

Payment options are shown at checkout when you enroll in a paid course. Instructions and confirmation status are visible from your enrollment.

Enter your promo code at checkout to see the discounted price before you enroll.

Refund requests are handled by our support team on a case-by-case basis. Contact us through the Contact page with your enrollment details and we will get back to you.

Once enrolled, you have full lifetime access to a course - there is no expiration date on your enrollment.

Use the "Forgot password" link on the sign-in page to receive a reset link by email.

After registering, we send a verification link to your email. Verifying your email helps secure your account and is required for some account actions.

Yes, you can create an account or sign in using your Google account from the sign-in page, without setting a separate password.

You will receive in-app notifications for things like course updates and account activity. You can review and manage them from the notification bell in your dashboard.

Instructors and administrators manage course content - sections, lessons, pricing, and publishing status - from the instructor and admin tools. Updates to published courses are reflected for enrolled students automatically.

Course lessons are delivered online, so an internet connection is required to stream video content and mark lessons complete. Any resources an instructor makes downloadable can be saved for offline reference.

Reach out through the Contact page and our team will get back to you. You can also check the Help Center for answers to common questions.