Help center
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Getting Started
Sign up with your email and password, or use Google sign-in for a faster setup. You can start browsing the catalog immediately, even before verifying your email.
Use the search bar or browse by category from the Courses page. Each course page shows the full curriculum, requirements, and what you will learn before you enroll.
Every course is individually priced by its instructor. Free courses grant instant access; paid courses walk you through checkout before you can start learning.
Account Management
You can update your name and profile details from the Profile page in your dashboard at any time.
Update your password from your account settings, or use the "Forgot password" flow from the sign-in page if you are locked out.
Contact our support team through the Contact page if you would like your account closed, and we will guide you through the process.
Authentication
You can create an account or sign in using Google in one click, without setting a separate password for the platform.
After registering, check your inbox for a verification link. Verifying your email secures your account and unlocks certain account actions.
Use the "Forgot password" link on the sign-in page. You will receive a secure reset link by email that expires after a short period for your security.
Courses
Open any course page and select enroll. Free courses grant immediate access; paid courses take you through checkout first.
Your progress is calculated from the mandatory lessons you complete in a course. Completed lessons are always saved - you will never lose progress by leaving and coming back later.
Instructors occasionally update lessons to keep content current. Updates to a published course are reflected automatically for everyone already enrolled.
Payments
When you enroll in a paid course, you will see the price, any active discount, and payment instructions before you confirm.
If a course has an active promotion, enter your code at checkout to see the discounted price applied before you complete enrollment.
Refund requests are reviewed by our support team on a case-by-case basis. Reach out through the Contact page with your enrollment details.
Certificates
Courses that offer a certificate of completion are clearly marked on their course page before you enroll.
Completing every mandatory lesson in a certificate-enabled course triggers your certificate of completion automatically.
Once earned, your certificates are available from your student dashboard alongside the course you completed.
Security
We use industry-standard practices to protect your account, including secure password storage and encrypted connections throughout the platform.
We will never ask for your password by email. If you receive a suspicious message claiming to be from us, report it through the Contact page.
Use a strong, unique password and keep your email account secure, since it is used for password resets and account verification.
Learning Experience
Every course is self-paced. There are no deadlines - progress is saved automatically so you can pause and resume whenever you like.
Save courses you are interested in to your wishlist so you can find them again later without searching the catalog from scratch.
Where an instructor has attached downloadable resources to a lesson, you can access them directly from that lesson.
Troubleshooting
Try refreshing the page or switching browsers first. If the issue continues, let us know through the Contact page with the course and lesson name.
Double check your email and password, or use "Forgot password" to reset it. If you signed up with Google, use the Google sign-in button instead.
Completed lessons are never marked incomplete again, so this is usually a display refresh issue. Reload your dashboard, and contact support if the problem persists.
Support
Use the Contact page for any question we have not answered here - our team responds to every message.
You can check the current platform status from the System status link in the site footer.
Found something broken? Let us know through the Contact page with as much detail as possible - the page you were on and what you expected to happen.